Privacy policy
Privacy policy.
This policy explains the types of information Cosmetica uses to run the storefront, support customers, and keep account and order experiences working properly.
Information we use
When you shop, create an account, or contact support, we may use details such as name, email, phone number, delivery address, order history, and customer messages.
Cart, checkout, and account features may also use cookies or local browser storage so the store can remember sessions, cart contents, and preferences.
How it supports your order
Customer information is used to process orders, provide delivery, manage customer accounts, respond to support requests, and improve the shopping experience.
Payment details are handled according to the selected payment method. Cash on delivery does not require entering card details on the storefront.
Service providers
Store operations may involve trusted service providers for hosting, commerce infrastructure, delivery, analytics, or customer communication.
These providers should only receive the information needed to perform their role in supporting the store and customer order flow.
Your choices
You can update account profile and address details from your account area. You can also contact the Cosmetica team for help with privacy or order-related questions.